Thinbox Privacy Agreement

Thinbox ("Thinbox" or "we") takes your privacy and the security of your data very seriously. This Privacy Policy explains our privacy practices regarding personal information we collect.

This Policy does not apply to websites, applications or services that display or link to different privacy statements. This Policy also does not apply to information we collect on behalf of our business customers through their use and implemention of our analytics platform. For information about the data we collect on behalf of customers who use our analytics platform, please visit our terms of use at https://www.thinboxapp.com/terms ("Terms").

Information We Collect

We collect information in various ways when you use our Sites, Applications and Services.

Information You Provide Us

We collect information you provide us voluntarily. For example:

  • We collect your first and last name, email address, and password when you create an account to log in to our network (“Account”);
  • We may retain information on your behalf that you store using your Account, including postal address, phone number, fax number, company name and credit card payment information.
  • If you use our Services on your mobile device, including through our Application(s), we may collect your mobile carrier and the unique device id number.
  • If you tell us where you are (e.g., by allowing your mobile device to send us your location), we may store and use that information to provide you with location-based information.
  • We may also collect personal information, such as at other points in our Site that state that personal information is being collected.

Information Collected Via Technology

We automatically collect certain information via technology. For example:

  • When you bcc a Thinbox listening email address, we parse and store the information in that email. The email may contain sensitive information, including names, phone numbers, and emails of your recipients and other parties.
  • When you set up a Thinbox webhook, we parse and store information in emails sent using the webhooked service. Most services do not submit the message body, but we will see and store the recipient email address.

How We Use Information We Collect

In general, we use the information we collect primarily to provide, maintain, protect and improve our current products and to develop new ones. We use personal information collected through our Sites and Application(s) as described below and described elsewhere in this Policy to:

  • Facilitate the creation of and securing of your Account on our website;
  • Identify you as a user in our system;
  • Improve our Services, Application(s), Sites and how we operate our business;
  • Understand and enhance your experience using our Sites, products and services;
  • Provide and deliver products and services you request;
  • Respond to your comments or questions and for our Support team to provide service;
  • Send you related information, including confirmations, listener alerts, invoices, technical notices, updates, security alerts and support and administrative messages;
  • Communicate with you about promotions, upcoming events and news about products and services offered by Thinbox and our selected partners, and for other marketing purposes of Thinbox;
  • Link or combine it with other information we get from third parties, to help understand your needs and provide you with better service; and
  • Protect, investigate and deter against fraudulent, unauthorized or illegal activity.

Sharing of Personal Information

Information You Share

Our privacy policy does not cover any third party services. To learn about those third parties' privacy practices, please visit their policies.

Information We Share

We do not share your personal information with third parties without your consent other than:

  • Third Party Service Providers. With third parties who work on our behalf provided such third parties subscribe to the EU Safe Harbor Principles (or successor framework, such as the EU-US Privacy Shield), is subject to the European Union Directive on Data Protection or another adequacy finding, or enter into a written agreement with Mixpanel requiring that the third party provide at least the same level of privacy protection as is required by the relevant EU Safe Harbor Principles (or successor framework);
  • Lawful Requests. To comply with laws or to respond to lawful requests and legal process (provided that Mixpanel will endeavor to notify you if Mixpanel has received a lawful request for your information);
  • Protection of Rights and Property. To protect the rights and property of Mixpanel, our agents, customers and others including to enforce our agreements, policies and terms of use;
  • Emergency. In an emergency, including to protect the personal safety of any person; and
  • Corporate Restructuring. For the purposes of a business deal (or negotiation of a business deal) involving sale or transfer of all or a part of our business or assets (business deals may include, for example, any merger, financing, acquisition, divestiture or dissolution transaction or proceeding). In the event of an insolvency, bankruptcy, or receivership, personal information may also be transferred as a business asset. If another company acquires our company, business or assets, that company will possess the personal information collected by us and will assume the rights and obligations regarding your personal information as described in this Policy.

Personal Information Security

Thinbox takes reasonable steps to help protect your personal information in an effort to prevent loss, misuse, and unauthorized access, disclosure, alteration and destruction. It is your responsibility to protect your user names and passwords to help prevent anyone from accessing or abusing your accounts and services. You should not use or reuse the same passwords you use with other accounts as your password for our services.

Children

We do not intentionally gather personal information from people who are under the age of 13. If a child under 13 submits personal information to Thinbox and we learn that the personal information is the information of a child under 13, we will attempt to delete the information as soon as possible. If you believe that we might have any personal information from a child under 13, please contact us at: team@thinboxapp.com.